Our Referral Process

Active participation by family members/caregivers is a vital part of the assessment process. Please ensure that your client and his or her family/caregivers are agreeable to and invested in the process prior to initiating a referral, as quite a bit of preparation is completed before the date of the scheduled assessment and that date is set aside specifically for your client. Keeping scheduled appointments and timely arrival ensures the most efficient and productive assessment that will be most helpful for your client.

Please note: Due to our large volume of referrals received, we are currently on a waitlist with scheduling roughly 90 days (Asheville) and roughly 30 days (Raleigh) after the referral has been received. Please contact us if you have not been contacted within these timeframes and you would like an update on scheduling timeline.

You can make a referral by:

• Completing the Online Referral Form located below

• Sending a PDF (available below) or paper copy via fax, email, or mail

For agencies which utilize a Person Centered Plan please ensure that testing services are being requested within the PCP and that the Grandis Evaluation Center is designated as the provider (see the PCP & Ins. Coverage Instructions for more detailed information).

Please ensure you are providing us up-to-date contact information for your clients and that you fill out each section of the form.

Cancellation Policy

Due to the high community need for appointments, cancellations within 24 hours as well as no-show appointments will be assessed a $175 fee. Please read our full Cancellation and Payment Policies.